Selected case studies showcasing Product Management and UX expertise.
IoT & Operations
Revolutionized the laundry industry with an IoT-powered smart laundry management system that optimizes operations and enhances customer experience.
Healthcare Technology
Led the development of a comprehensive laboratory information management system that streamlined operations and improved patient care.
E-commerce & Retail
Transformed the e-commerce experience for America's largest tire distributor, improving conversion rates and customer satisfaction through data-driven design.
Telecommunications
UX Product Consultant deployed to STC through a design consultancy, working on mobile services and customer experience improvements.
Education Technology
Led the reconstruction of a core educator platform for general qualifications and vocational awards, migrating from Flash to HTML5 and redesigning key workflows to reduce support calls and improve educator satisfaction.